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From the Desk of Brad Smart:
When Hiring HR Professionals, Combine “Soft Skills” and “Hard Skills”

SHRM recently published an article by a staffing company executive entitled “Rethinking Soft Skills in HR.” The title is interesting because the rap on HR historically has been that some in HR can be too soft… or just the opposite, too hard-nosed, demanding adherence to HR policies. It’s a conversation worth having. The author lists […]

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Eliminate Costly Hiring Mistakes with These 4 Solutions

View the webinar on HR.com Recruiting and selecting the kind of talent that can assure success takes know-how, practice, and discipline – and an ATS alone won’t solve the problem.   Whose fault is it that you have so many mis-hires? Your managers? Your interview skills? Not at all: your hiring method fails you. If […]

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Common Interview Practices Result in Too Many Bad Hires

You know that vacant positions can cause a sense of urgency to fill jobs quickly. Work piles up. Deadlines are approaching. There isn’t enough time in a day or enough hands to help, so it’s tempting to fast-track the hiring process. But HR is caught in a bind. On one hand there is a temptation to […]

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The 20 Best Business Books of All Time

Every year various business editors offer their thoughts on the best business books of the year, or decade… or even “of all time.” What is often more meaningful is when a successful CEO ranks books, since their success can serve as an example of the books’ value. Rob Kelly, founder of Ongig and former CEO […]

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Two Questions That Reveal if a Job Candidate is a High Performer

woman checking inventory in warehouse

Having furloughed or laid off employees, is your company finally inching back into hiring people?  When you crank up hiring, will hiring just “okay” performers be good enough or do you really want to hire high performers? Our research over the years shows two things: If you are a CEO, hiring manager, head of HR, […]

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How to Get Candidates to Arrange Reference Calls with Their Managers

woman working on laptop checking phone

In the first blog of this series, which focuses on how to get top results when working with outside recruiters, I recommended that you require all recruiters to inform the candidates they present to you that as a final step in hiring, the candidates will arrange reference calls with managers they reported to. In this […]

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Using Phone Interviews to Improve Recruitment

woman on the phone at desk laptop

80% of the roughly 1,000 CEOs we have spoken to on the subject say they do not get their money’s worth when working with outside recruiters. In this blog series, I’m sharing my tips on how to get much better service when you use executive search firms, contingency recruiters, and staffing companies. My first tip […]

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Working with Recruiters to Improve Your Candidate Pool

women sitting at table talking

A lot of companies, understandably, do not trust contingency recruiters to screen candidates because they don’t ask candidates for mistakes, failures, or weaker points,  and instead hype successes, accomplishments, and strengths. Companies wanting to do their own candidate screening might contact five or six contingency recruiters to just send them resumes. As a result, many […]

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How To Get Top Performance From Outside Recruitment Firms

man and woman smiling shaking hands

Are you disappointed by your experience with outside recruiters? In this three-part blog series I’ll refer to the recruitment industry as consisting of Executive Search Firms (which are paid up to 35% of first year compensation regardless of whether you hire someone they present), Contingency Recruiters (only paid if a candidate is hired), and Staffing […]

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HR Executive’s “Traits Leaders Need” Needs More

woman with arms crossed standing in business meeting

Josh Bersin is an excellent columnist for HR Executive, and the publication’s recent article, 8 Traits HR Leaders Need to Succeed Today, is worth reading, not just for HR leadership positions but all leadership positions in all companies. Bersin met with a dozen industry leaders to discuss HR business partnership, and the article summarizes their […]

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