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Maintain Control of Your Interview (Part II)

Last year the most popular Topgrading Tips article was Maintain Control of the Topgrading Interview.  In Part II, I review the basics and offer some more sophisticated ways to keep control. Every interviewer knows that most candidates for selection want to “put their best foot forward.”  Oftentimes A Players try to control the interview because […]

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After Topgrading, Active Listening is Most Important

After reviewing the thousands of case studies I’ve compiled during my Topgrading history, I’ve found that when coaching managers, my single most common recommendation, other than to become a Topgrader, is to use active listening a LOT more. In this article, I’ll explain active listening and spell out the most successful techniques managers have used […]

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What’s New in Topgrading for 2013?

Thirty years ago Wiley published my first book, Selection Interviewing: A Management Psychologist’s Recommended Approach (out of print),which introduced the Topgrading Interview with this narrow message:Here’s my interview approach, it works pretty well for me, and if anyone out there is interested, maybe it will work for you. A lot has happened since then! This […]

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The Topgrading “Truth Serum” NEVER Fails

Think of your career and all the people you’ve mis-hired because they had hyped their resume and faked their interviews. If all candidates had told you the whole truth, you know that costly mis-hires would have been avoided. Fortunately, the Topgrading “truth serum” is close to a “magic bullet.” The simplest, most powerful Topgrading tool […]

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“Truth Serum” for Hiring

You can avoid costly mis-hires by alerting candidates that they must arrange reference calls with former managers…and as a final step in hiring, ask them to arrange those calls and then make those calls. As the founder of Topgrading, I have used this powerful “truth serum” to motivate almost 7,000 candidates I’ve interviewed to tell […]

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Jack Welch’s Secret Weapon

Brad Smart helped create talent processes at General Electric when it was the most respected company in the world. CEO Jack Welch drove talent to amazing heights and has written books about his methods, but he never revealed one of his “secret weapons” that helped propel his success. Now you can learn it and begin […]

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Why “A Players” Are Unemployed – And What to Do

I’ve never seen so many sharp people, A Players in their careers, unemployed. Since 2008, as you well know, terrific companies have chopped head count (and they still are doing it), and a lot of smaller companies – the ones that create most jobs – have scaled back or gone out of business. A Players […]

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Be an Active Listener and a Better Leader

After reviewing the thousands of case studies I’ve compiled during my Topgrading tenure, I’ve found that when coaching managers, my single most common recommendation — other than to become a Topgrader — is to use active listening a lot more. Are you regarded by your team as even one of the following — a mediocre […]

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The MOST Important Competency

For over 40 years, more than two dozen Topgrading professionals and thousands of managers trained in Topgrading have scrutinized up to 50 competencies for high-level jobs – and approximately 10 competencies for entry jobs. For professional positions (sales representative, engineer, etc.) and EVERY managerial position, the most important competency is RESOURCEFULNESS. ALL high performers are […]

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Chat With a Topgrader: Eric Magnussen of Cancer Treatment Centers of America®

Every person in business will find this transcript of interest because of over a thousand cancer treatment facilities in the United States, CTCA is #1 in patient satisfaction, with 96% approval.  CTCA is the perfect example of a company truly putting its customers first AND Topgrading so that their customers are served by all…you know…A […]

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