Scaling Great Teams in High-Demand Industries with Julia Ferry

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Scaling Great Teams in High-Demand Industries

Julia Ferry is the Director of Talent Acquisition at Helios Service Partners, a industry leader in multisite mechanical services specializing in HVAC-R for top national brands. With over a decade of experience in recruiting, she has played a key role in evolving Helios’ hiring processes, successfully managing the hiring of hundreds of technicians across 42 states.

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Julia Ferry is the Director of Talent Acquisition at Helios Service Partners, a industry leader in multisite mechanical services specializing in HVAC-R for top national brands. With over a decade of experience in recruiting, she has played a key role in evolving Helios’ hiring processes, successfully managing the hiring of hundreds of technicians across 42 states. Before joining Helios, she led recruitment efforts at companies like Agility Recovery and Service Experts Heating & Air Conditioning, as well as at Savannah College of Art and Design. Julia holds an MBA from the University of Phoenix and has earned certifications in nonverbal communication and interviewing techniques. Her background reflects a strategic approach to building talent pipelines and optimizing recruitment processes.

In this episode…

When it comes to assembling remarkable teams, does the demand for top talent dictate the pace and rigor of your hiring process? Finding the right balance between speed and intentionality can be the difference between mediocrity and excellence. What if the hiring process could evolve to enable quick hires while identifying exceptional talents destined to drive success?

Having achieved an 80% hiring rate in a high-demand trade industry, Julia Ferry dives into Helios Service Partner’s intentional approach to recruitment. With 862 roles filled within a year and a high acceptance ratio of 697-to-862, Helios has raised the bar, demanding more from candidates and the recruiters who scout them. Central to this transformation is the drive to hire A-Players—individuals with the right attitude and work ethic. Julia explores the company’s “Torque Method,” a robust reference-checking process designed to promote candidate honesty. To navigate the challenging yet rewarding world of talent acquisition, Julia recommends agility: be genuine, trust your instincts, and embrace technology to keep pace in the race for talent. 

In this episode of Talent Wins, Chris Mursau chats with Julia Ferry, Director of Talent Acquisition at Helios Service Partners, about transforming hiring processes and team building. Julia discusses the evolution of her team’s hiring processes, the necessity of rigor and speed in today’s hiring landscape, the essential factor of ‘street cred’ for recruiters, and how to improve attitude and work ethic across the organization. Tune in for the behind-the-scenes of staffing a leading service provider.

Resources Mentioned in this episode

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