Case Studies

Chat With Successful Topgraders: Culligan International

January 9, 2014 Chat Transcript Guests: Scott Clawson, President & Chief Executive Officer at Culligan International; and Kelley Mudgett, Director of Human Resources – North America at Culligan International Moderator: Dr. Brad Smart, President & CEO, Topgrading, Inc. Summary:  Scott and Kelley’s advice to would-be Topgraders: Topgrade the whole company. Require that all Topgrading methods […]

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Chat With a Topgrader: Eric Magnussen of Cancer Treatment Centers of America®

Every person in business will find this transcript of interest because of over a thousand cancer treatment facilities in the United States, CTCA is #1 in patient satisfaction, with 96% approval.  CTCA is the perfect example of a company truly putting its customers first AND Topgrading so that their customers are served by all…you know…A

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