Interviews

The #1 Most Important Competency: Resourcefulness

  In hiring interviews, what is the #1 competency you should focus on?  The competency that correlates highest with candidates who turn out to be A Players? It’s not what common “research shows.” If you Google “most important competencies”,  you will see research in which managers were asked to rate competencies for their perceived importance …

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Biggest Mistake Interviewers Make

Summary: The biggest mistake interviewers make is to accept generalities (“I could communicate better”). The fix is to probe for specifics. This article presents some standard “fixes” plus a powerful, original fix. These practical techniques make probing so effective you can arrive at penetrating, accurate conclusions about candidates. Background: There are now about 30 Topgrading …

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The Easy Way to Improve Your Interviewing Skills

Most Topgrading companies conduct surveys every couple of years to provide managers feedback on how their teams view them. And a very consistent result over the years has been: Most managers are considered Only Fair or Poor as interviewers. In the hundreds of Topgrading Workshops we’ve held, we’ve asked managers to rate themselves as interviewers, and their …

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After Topgrading, Active Listening is Most Important

After reviewing the thousands of case studies I’ve compiled during my Topgrading history, I’ve found that when coaching managers, my single most common recommendation, other than to become a Topgrader, is to use active listening a LOT more. In this article, I’ll explain active listening and spell out the most successful techniques managers have used …

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